Thank you for visiting hulalace.com.

We value every customer’s shopping experience. If you have any questions about products, orders, shipping, returns and refunds, or other related issues, please feel free to contact us. Our customer service team will assist you as soon as possible.

Customer Support

Email: wu19108504191@yeah.net

Customer Service Hours:

Monday to Friday: 9:00 AM – 6:00 PM (Local Time)

Saturday: 10:00 AM – 4:00 PM (Local Time)

Sunday and Public Holidays: Closed

Generally, we will reply to your email within 1–2 business days.

Company Information

Company: Beijing Pixel Yuedong Technology Co., Ltd.

Address: Room 203-1137, 2nd Floor, Building 9, No. 6 Niwa North Road, Fengtai District, Beijing

Please note: For returns, please do not send the goods directly back to the office address. Please contact customer service first to obtain return authorization to ensure your return can be processed smoothly.

We can assist you.

Our customer service team can help you with the following:

Product inquiries
Order status inquiries
Order modification or cancellation (before shipment)
Shipping and logistics issues
Return and refund requests
Payment-related issues
After-sales service and other inquiries

Thank you for choosing hulalace.com. We look forward to providing you with professional and timely customer service.