Welcome to Hulalace (hulalace.com).

These Terms of Service apply to all users who access, browse, and use the Hulalace website and purchase goods. By accessing or using this website, you acknowledge that you have read, understood, and agree to abide by these Terms of Service. If you do not agree to these terms, please stop using this website.

I. Website Services

Hulalace provides consumers with online browsing, selection, ordering, and after-sales services for women’s lingerie and related products.

We reserve the right to update, modify, suspend, or terminate parts of the website’s functions or services as needed for business purposes, without prior notice.

II. User Qualifications

By using this website, you acknowledge that:

You have the capacity to enter into a legally binding contract;

The information you provide is true, accurate, and complete;

You will not use this website to engage in any illegal or unauthorized activities.

III. Product Information

We strive to ensure that product images, colors, sizes, descriptions, and price information are accurate.

Due to differences in display effects across different devices, the color of the product may slightly differ from the actual product. The final product received shall prevail.

If any obvious errors are found (including errors in price, inventory, or product description), we reserve the right to cancel the order and issue a full refund.

IV. Order Confirmation

After the customer submits an order and completes payment, the system will send an order confirmation email.

The order confirmation email only indicates that we have received your order request and does not mean that the order has been shipped.

In case of insufficient inventory, payment abnormalities, incorrect information, or other reasonable reasons, we reserve the right to cancel the order and refund the payment to the original payment method.

V. Payment Terms

We accept the payment methods displayed on the website, including credit cards, debit cards, and other secure electronic payment methods.

All payments must be completed through a secure payment platform and undergo risk review by the payment institution.

If payment fails, there is an abnormal transaction risk, or fraud is suspected, we reserve the right to suspend or cancel the order.

The order amount will be deducted after successful payment.

VI. Billing Terms (One-Time Purchase)

All products sold by Hulalace are sold on a One-Time Purchase basis.

We do not charge any membership fees, subscription fees, or auto-renewal fees; each order requires the customer to actively submit and complete payment; the website will not deduct money again without authorization; to purchase goods again, the customer must place a new order and complete payment.

VII. Ownership of Goods

Ownership of goods belongs to Hulalace until payment is completed and the goods are delivered to the logistics carrier.

Ownership and related risks will transfer to the purchaser to the extent permitted by applicable law once the goods are delivered to the carrier according to the order information and shipment is completed.

No one may copy, resell, or use the product images, descriptions, and related materials on this website for commercial purposes without the written authorization of Hulalace.

VIII. Intellectual Property

All content on this website, including but not limited to:

Website name;
Brand logo;
Product images;
Product descriptions;
Page design;
Text content;
Graphics;
Trademarks;
Website layout;
Software programs;

are the intellectual property rights of Hulalace or relevant rights holders and are protected by applicable laws.

Without written permission, no entity or individual may copy, reproduce, disseminate, modify, publish, sell, or use this website for commercial purposes.

IX. User Acceptable Usage Guidelines

Users agree to use this website only in a lawful manner and shall not:

Publish false information;
Submit malicious orders;
Interfere with the normal operation of the website;
Illegally obtain website data;
Crack, attack, or test website security;
Upload malicious programs or viruses;
Impersonate others;
Infringe upon the legitimate rights and interests of others;
Engage in activities that violate laws and regulations.

If any of the above behaviors are discovered, we have the right to suspend or terminate the relevant account, cancel orders, and pursue corresponding legal responsibilities.

X. Limitation of Liability

To the maximum extent permitted by applicable law, Hulalace shall not be liable for:

Website inaccessibility due to network interruption;
Order delays caused by force majeure;
Transportation delays caused by third-party logistics;
Failure of third-party payment platforms;
Delivery failures due to incorrect information provided by the user;
Losses arising from the user’s failure to use the product reasonably in accordance with the product description.

Our liability for compensation shall not exceed the actual payment amount of the relevant order.

XI. Returns and Refunds

Return and refund applications are processed according to the “Refund Policy” published on the website.

Customers should apply for returns according to the procedures stipulated in the refund policy and obtain return authorization before sending the goods back.

Unauthorized returns may result in delays in return processing.

XII. Privacy Protection

For information on the collection, use, and protection of user personal information, please refer to the “Privacy Policy.”

XIII. Dispute Resolution

In the event of a dispute arising from the services or products of this website, the parties should first attempt to resolve the dispute amicably through negotiation.

If negotiation fails, the dispute may be submitted to a court with jurisdiction or other legally established dispute resolution institution.

XIV. Applicable Law

These Terms of Service are governed by and construed in accordance with the applicable laws of the location of the website operator.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

XV. Modification of Terms

Hulalace reserves the right to update these Terms of Service in accordance with laws and regulations or business development needs.

The updated version will be published on the website and will take effect from the date of publication.

By continuing to use this website, you agree to the latest version of the Terms of Service.

XVI. Contact Us

If you have any questions about these Terms of Service, please contact us using the following methods:

Email: wu19108504191@yeah.net

We will respond to your inquiry within a reasonable time.